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Trusted Car Garage in Dubai | Medellin Auto Services
Umm Ramool, Deira

About Medellin Auto Services, a Trusted Car Garage in Dubai

Medellin Auto Services is a trusted car garage in Dubai, founded by Jamil Aboulhosn and based at 9, 1st Street, Umm Ramool, Deira, in Umm Ramool. It is a full-service, multi-brand workshop that handles servicing, mechanical and engine work, air conditioning and electrics, brakes and suspension, bodywork and painting, and the electronic and software side of modern cars, all under one roof, built on quality workmanship, technical expertise, transparency and customer service.

Who we are, in short: a multi-brand garage in Umm Ramool founded by Jamil Aboulhosn, covering the whole car under one roof, run on a simple promise, you are told what is wrong before you are told what it costs, and you are never charged for anything you did not approve. Time and Quality, Our Identity.

Founder-ledJamil Aboulhosn
Every makeMulti-brand workshop
One roof8 departments, 37 services
Umm RamoolMinutes from DXB airport
trusted car garage in Dubai
Time and Quality

Most people come to a garage already braced for the worst, expecting a vague quote, a bill that grows, and the feeling that asking a straight question is an imposition. We built Medellin Auto Services to be the opposite of that: a garage where the work is explained before it is priced, the price is agreed before it is started, and nothing is added without a call. This page is about who we are, who runs us, and why drivers across the city bring us their cars.

About us

Who we are

Medellin Auto Services is an independent, multi-brand car garage in Dubai, working out of our workshop in Umm Ramool, Deira, a few minutes from Dubai International Airport. Independent means we are not tied to a single badge or a dealer network, so we work across Japanese, German, British, French and American cars, and more, and we price the work honestly rather than at dealer rates. Full-service means we handle the whole car, the mechanical side, the bodywork and paint, and the electronic and software side, in one place.

That combination is deliberate. Owning a car in Dubai usually means dealing with several different workshops for different jobs, a mechanic for one thing, a body shop for another, a specialist for the electronics. We brought all of it under one roof so that a car needing a service, a repaired bumper and a software fault is handled here, by people who know the vehicle, rather than shuttled between three places. It is a simpler way to look after a car, and a large part of what makes us a trusted car garage in Dubai.

What we do

What we do, across the whole car

As a full-service, multi-brand car garage in Dubai, we cover the whole car across eight departments, so almost anything your car needs is handled here rather than farmed out to different specialists.

That runs from routine servicing, mechanical and engine and transmission work, air conditioning and electrics, and brakes, suspension and alignment, through to bodywork, paint, detailing and polishing, the electronic and software side of modern cars, and extras like exhausts, inspections and GCC conversion for imported cars. Our full car repair services in Dubai are listed together on our services page, and each area has its own detailed page, so the full range of car repair in Dubai we handle is easy to explore.

Having every department in-house is the whole idea. A car that needs a service, a scuffed bumper repaired and a warning light diagnosed is one visit here, not three trips to three places, and the advice you get looks at the whole vehicle rather than the single job in front of it. It is also why the car repair services in Dubai we offer stay consistent, because the same workshop knows your car from one job to the next.

Medellin Auto Services car
Jamil Aboulhosn, Founder and Managing Director of Medellin Auto Services
The founder

Meet the founder, Jamil Aboulhosn

Medellin Auto Services was founded by Jamil Aboulhosn, who runs it as Founder and Managing Director. He brings a genuine passion for the automotive industry and a hands-on approach to the business, and he built Medellin around four things he refused to compromise on: quality workmanship, technical expertise, transparency, and exceptional customer service.

Those four are not a slogan on the wall, they are how the workshop is run day to day. Jamil's commitment to high standards and his attention to detail set the bar that every technician here works to, and they are what continue to shape Medellin's reputation as a trusted automotive service centre in Dubai. When the person at the top cares about doing the job properly and being straight with customers, it shows in the work and in the way people are treated, and that is the standard the whole garage is held to.

That hands-on approach shows in the details owners notice: clear explanations instead of jargon, honest advice on what is and is not worth doing, and a bill that matches the quote. It is a simple standard, but it is the one Medellin was built on, and it is why drivers describe it as a trusted workshop rather than just another one.

Our motto

What we stand for

Our motto, Time and Quality, Our Identity, sums up what we promise. Time means we respect yours: you are kept informed, the price is agreed before work starts, and you are called before anything is added, so you are never left chasing us or guessing at the final bill. Quality means we would rather do a job once and properly than have you back for the same fault, which is why we diagnose correctly before we touch anything.

Underneath the motto sit the four things Medellin was built on. Quality workmanship, so the repair lasts. Technical expertise, so the fault is actually found rather than guessed at. Transparency, so you can see what you are paying for and why. And customer service, so dealing with us feels like a service you are paying for rather than a favour you are asking for. Hold us to all four, because they are the whole point of the place.

Trust

Why a trusted car garage matters more in Dubai

Dubai’s heat, dust and heavy traffic are hard on a car, and they raise the stakes on trust too, because more can go wrong and more can be quietly overcharged, which is exactly why a trusted car garage in Dubai is worth finding and keeping.

The climate wears parts faster than the service book assumes, so cars here genuinely need more attention, and that creates more chances for a garage to add work that was never needed. We built Medellin to be the opposite of that: you are told what is actually wrong before you are told what it costs, and nothing is added to an agreed job without a call. In a market where that is not a given, being that trusted garage is the whole point of us.

It is also why so much of our work comes from repeat customers and referrals rather than one-off jobs. A car garage in Dubai cannot simply claim to be trusted on its website; it has to earn it, one fairly-handled repair at a time, and that steady, honest reputation is what Jamil set out to build and what the whole team is held to.

One roof

Everything under one roof

As a full-service workshop, we cover the whole car across eight departments, so almost anything your car needs is handled in one place. That runs from routine servicing, mechanical and engine and transmission work, air conditioning and electrics, and brakes, suspension and alignment, through to bodywork, paint, detailing and polishing, the electronic and software side, ADAS calibration, coding, navigation, CarPlay and keys, and extras like exhausts, inspections and GCC conversion for imported cars.

Each of those areas has its own detailed page, and our full car repair services in Dubai are listed together on our services page, so you can see the complete range. Having it all in-house is better for you and better for the car: one car workshop in Dubai that knows its history, one point of contact, and advice that looks at the whole vehicle rather than the single job in front of it.

Servicing

Servicing and the everyday care of your car

Most cars come to us first for servicing, and it is the cheapest way to avoid the big bills. We offer minor and major service packages with the inclusions listed before you book, so you know exactly what is being checked and what a car service in Dubai with us will cost, with the price agreed before any work begins.

Regular car maintenance in Dubai matters more than in a milder climate, because heat, dust and stop-start traffic shorten the life of oil, filters, batteries and air conditioning parts. Staying ahead of that with routine servicing is what keeps a car reliable and keeps you out of the workshop for the expensive, avoidable failures, which is what good car maintenance in Dubai is really about. If you are not sure what your car needs, tell us the make, model, year and mileage and we will point you the right way rather than sell you the biggest package.

Trusted garage

What makes us a trusted car garage in Dubai

What makes a trusted car garage in Dubai is simple and worth asking of anyone you call: it diagnoses the fault before quoting, explains what parts and labour cost rather than hiding it in one number, returns your old parts if you ask, and calls you before adding anything to the bill. We do all four, on every job.

None of those four are technical, and none of them cost a garage anything, which is what makes it strange how often they are missing. We built the business around them because they are exactly the things drivers in this city complain about most: quotes given blind over the phone, bills that grow without warning, old parts that vanish, and the sense that a straight question is unwelcome. Removing all of that is not clever, it is just a decision about how customers should be treated, and it is the decision Medellin was founded on.

It is also why so much of our work comes from repeat customers and referrals. A trusted car garage in Dubai is not something you can claim on a website, it is something drivers decide for themselves after they have been treated fairly once. We would rather earn that slowly and keep it than win a job with a low phone quote and lose the customer at the till.

How it works

How we work with you

The way a job runs here is the same every time, and it is built to keep you in control. You tell us what the car is doing. We diagnose it and find the actual fault rather than the first plausible one. You get an itemised quote, and nothing is ordered or started until you approve it. If we find something else along the way, the job stops and you get a call, so you decide whether it goes ahead. When it is done the car is ready for collection, with your old parts kept if you asked. It is a simple process, and it is the practical side of being a trusted garage rather than just claiming to be one.

1

You tell us what the car is doing, with as much detail as you can

2

We diagnose it and find the actual fault, not the first plausible one

3

You get an itemised quote, and nothing starts until you approve it

4

We call you before adding anything, so there are no surprises

5

You collect the car, with your old parts kept if you asked

A good car mechanic in Dubai learns more from how you describe the fault in the first five minutes than from anything else, which is why we listen first and diagnose properly before quoting. Getting that right the first time is what saves you money, and it is the difference between a workshop that fixes the cause and one that keeps replacing parts.

First visit

What to expect the first time you visit

If you have not been to us before, it is straightforward. You tell us what the car is doing by phone, WhatsApp or the form, and we agree a time. You bring the car to our workshop in Umm Ramool, or leave it with us. We look at it, find the actual fault, and come back to you with an itemised quote before anything is ordered or started. You approve it, we do the work, and we call you before adding anything. Then you collect the car, with your old parts kept if you asked.

It is the same whether it is a five-minute question or a major repair, and it is designed so you always know what is happening and what it will cost. No surprises is not a slogan here, it is the process.

Continuity

A workshop you can keep coming back to

We would rather be the car workshop in Dubai you use for years than a one-off stop. When the same workshop looks after your car over time, keeps its full history and knows how you like things done, servicing is easier to plan, faults are quicker to spot, and you are dealing with people who already know the vehicle. For many owners that continuity is worth as much as any single repair.

It is why we keep proper records for every car, send reminders when work is due, and treat every visit as part of a relationship rather than a transaction. An auto garage in Dubai that knows your car is simply more useful than one starting from scratch each time.

Every driver

Looking after every kind of driver

We look after everyday runabouts and family cars, luxury and performance vehicles, company fleets and households with several cars, all to the same standard. Businesses can run their vehicles on a service account with consolidated billing and priority booking, and individuals get the same honest, itemised approach whatever they drive. Whether it is one car or twenty, a workshop that handles the whole vehicle takes the hassle out of keeping it on the road.

All makes

The brands we work on

We are a multi-brand car garage in Dubai, so we work across Japanese makes like Toyota, Nissan, Honda and Lexus, German makes like Mercedes-Benz, BMW, Audi and Porsche, British, French and American cars, and more, from everyday runabouts to luxury and performance vehicles. Each group has its own hub page listing every brand we cover, and if your make is not there, a quick call will confirm whether we can help.

Find us

Where to find us

You will find our auto garage in Dubai at 9, 1st Street, Umm Ramool, Deira, in Umm Ramool, between Al Garhoud and Al Rashidiya and a few minutes from Dubai International Airport, Dubai Festival City and Nad Al Hamar. Call or message us on +971 50 904 9270, or email customercare@medellinautoservices.com, and we will help you with whatever your car needs. We are open Monday to Saturday, 8am to 7:30pm, closed on Sunday.

Address

9, 1st Street, Umm Ramool, Deira, Dubai. A few minutes from Dubai International Airport.

Call or WhatsApp

+971 50 904 9270

Opening hours

Monday to Saturday, 8:00am – 7:30pm. Closed on Sunday.

Book now

Come and see us

Whether you need car repair in Dubai for a fault that has just started, a car service in Dubai that is overdue, or you simply want a trusted car garage in Dubai to look after your car from now on, we would be glad to help. Send us the make, model and what the car is doing by phone, WhatsApp or the form on this page, and we will come back to you with a time.

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FAQs

Questions drivers ask about Medellin Auto Services

Who founded Medellin Auto Services?

Medellin Auto Services was founded by Jamil Aboulhosn, who runs it as Founder and Managing Director. He built the garage around quality workmanship, technical expertise, transparency and customer service, and his standards continue to shape its reputation as a trusted automotive service centre in Dubai.

Where is Medellin Auto Services located?

At 9, 1st Street, Umm Ramool, Deira, Dubai, in Umm Ramool, a few minutes from Dubai International Airport and close to Al Garhoud, Dubai Festival City and Nad Al Hamar. Call or message +971 50 904 9270, or email customercare@medellinautoservices.com.

What makes Medellin a trusted car garage in Dubai?

We diagnose the fault before quoting, explain what parts and labour cost rather than hiding it in one number, return your old parts on request, and call you before adding anything to the bill. Those four things, on every job, are what make a trusted car garage in Dubai.

Is Medellin an independent garage or a dealership?

We are an independent, multi-brand garage, not tied to a single badge or a dealer network. That means dealer-level work on most makes without dealer prices, and honest, itemised quotes rather than a fixed menu built around one manufacturer.

Do you work on all car brands?

Yes. We are a multi-brand workshop covering Japanese, German, British, French and American cars, and more, from everyday makes to luxury and performance vehicles. If your make is not listed on our brand pages, call with the model and we will confirm we can help.

What services does Medellin offer?

The whole car, across eight departments: servicing, mechanical and engine work, AC and electrical, brakes and suspension, bodywork and paint, detailing, the electronic and software side, and extras like exhausts, inspections and GCC conversion. Our services page lists all of them.

Do you handle both mechanical faults and bodywork?

Yes. Unlike garages that do one and send you elsewhere for the other, we handle mechanical repairs, bodywork and paint, and the electronic side all under one roof, so a car needing several kinds of work is looked after in one place by people who know it.

Do you work on the electronic and software side of cars?

Yes. We do ADAS camera and radar calibration, software and ECU programming, navigation updates, Apple CarPlay and Android Auto, and smart keys, because a modern car is as much computer as engine and needs a workshop set up for both.

What does "Time and Quality, Our Identity" mean?

It is our promise in four words. Time means we respect yours: kept informed, quoted before work starts, and called before anything is added. Quality means we would rather do a job once and properly than have you back for the same fault.

What are your opening hours?

We are open Monday to Saturday, 8am to 7:30pm, closed on Sunday. Message us on WhatsApp at any time and we will reply during working hours with the next step and a time that suits you.

What areas do you serve?

We serve drivers across Dubai from our workshop in Umm Ramool. Wherever you are in the city, you are welcome to bring your car in, and we are easy to reach from Airport Road, Ras Al Khor Road and Al Khail Road.

How do I get in touch or book?

Send us the make, model, year and what the car is doing by phone or WhatsApp on +971 50 904 9270, by email at customercare@medellinautoservices.com, or through the form on this page, and we will come back to you with a time.

Do you offer all car repair services in one place?

Yes. As a full-service garage we handle car repair in Dubai across the whole vehicle, mechanical, bodywork and electronics, under one roof, so you are not sent to different specialists for different jobs. Our services page lists everything we cover.

Are your mechanics experienced across different makes?

Yes. As a multi-brand workshop our technicians work on Japanese, German, British, French and American cars every day, so a car mechanic in Dubai here is used to a wide range of vehicles, from everyday makes to luxury and performance cars.

Can I get honest advice on whether a repair is worth it?

Always. Part of being a trusted garage is telling you when a repair is not worth doing, especially on an older car where the bill approaches its value. We give you the honest picture and let you decide, rather than pushing the bigger job.