Electric car repair in Dubai is the diagnosis, servicing and repair of electric and hybrid vehicles, from high-voltage battery and motor faults to charging problems and EV servicing, carried out at Medellin Auto Services in Umm Ramool, Deira, on the high-voltage systems that need the right tools and trained hands.
In short: we diagnose, service and repair electric and hybrid vehicles on any make, high-voltage battery and motor faults, charging problems and EV servicing, we work safely on high-voltage systems, and we agree the price before we start, telling you honestly if a fault genuinely needs the manufacturer.


Medellin Auto Services does electric car repair in Dubai from our workshop in Umm Ramool, a few minutes from Dubai International Airport. Electric and hybrid vehicles are a growing part of Dubai’s roads, and they need care from people equipped for their high-voltage systems, not treated like an ordinary car. We diagnose the fault, work safely, and quote before we start. We run the place on two words that are on the wall for a reason. Time and quality.
Nothing is added to an agreed job without a phone call first, so the price you approve is the price you pay. High-voltage work is not something to guess at, so where a fault genuinely needs the manufacturer’s proprietary tools we will tell you honestly rather than take it on. This page is about electric and hybrid vehicles; for the ordinary 12-volt system on a petrol or diesel car, see our car electrical repair page.
On electric and hybrid vehicles we handle:
As more EVs and hybrids arrive on Dubai roads, owners want somewhere other than the main dealer they can rely on, and that is exactly what we aim to be: properly equipped, trained for high-voltage work, and honest about what your car needs. Whether it is a fault, a service or a battery concern, you get careful, correct work at a fair price.
A hybrid is, in effect, two drivetrains in one car, which is exactly why one workshop that can do both is an advantage. We look after the high-voltage side and the petrol engine and its servicing together, rather than sending you between an EV specialist and a normal garage. A pure EV is simpler in some ways, with fewer moving parts, but its high-voltage systems still need the right approach.
Electrified cars are not just ordinary cars with a battery; they have high-voltage systems, specialised electronics and different servicing needs, so electric vehicle repair in Dubai has to be done by people trained for it. We have the diagnostic tools and the knowledge to work on them safely and correctly, whether it is a fault, a service or a battery issue, so you do not have to rely solely on a main dealer.
A battery warning or a drop in range is worrying because the battery is the expensive part, but it is not always the worst case. It can be a single module, a cooling problem or the battery management system rather than the whole pack. We diagnose it properly and tell you what is actually wrong, because no one should be sold a new battery on a guess. Where the fault genuinely needs the manufacturer, we will say so.
A degraded or faulty high-voltage battery does not always mean a full, costly replacement. EV battery repair in Dubai and hybrid battery repair in Dubai often come down to a failed module, a cooling problem or a management fault, which can be diagnosed and repaired for far less than a new pack. We test the battery properly to find out what is actually wrong, so you get an honest picture rather than being pushed straight to the most expensive option.
If your EV or hybrid will not charge, or charges more slowly than it should, the cause can be in the car or, sometimes, in the charger itself. We test the onboard charging system, the port and the car’s response to find where the fault is, so you are not replacing parts because a particular public charger was the real problem.
It is a common misconception that an EV needs nothing. It needs less engine-related work, true, but it is a heavy vehicle with instant torque, so tyres and suspension work hard, the brakes still need attention despite regenerative braking, and the car still has a 12-volt battery that fails in the heat like any other. We handle all of that as part of EV and hybrid servicing.
People often assume an EV needs no servicing, but that is not true: an EV service in Dubai covers the brakes, tyres, cabin filter, coolant for the battery and motor, software updates and a high-voltage system check. A hybrid car service in Dubai also looks after the petrol engine alongside the electric side. Regular electric car service in Dubai keeps the car efficient, safe and reliable, and protects that expensive battery.
This is the honest heart of the page. High-voltage work demands the right precautions and equipment, and it is not something to improvise. We approach it safely and within our competence, and where a specific fault needs the manufacturer’s proprietary tools or authorisation, we tell you plainly rather than take a risk with your car. That honesty is part of doing this work responsibly.
The most expensive parts of an EV or hybrid, the battery and the electronics, last longest when the car is looked after, so a regular electric car service in Dubai is well worth it. A hybrid car service in Dubai also keeps the engine side healthy, since a neglected hybrid engine causes the same problems as any other. Staying on top of servicing keeps the whole car reliable and holds its value, which matters on cars that are expensive to buy.
The names are easy to mix up. If you drive an EV or hybrid and need its high-voltage systems looked at, this is the page. If any car, including an EV, has an ordinary 12-volt fault such as a flat 12-volt battery or a lighting problem, that is car electrical repair. We do both, and we will point you to the right one.
Book a check when:
Main dealers are not the only option for electrified cars once you are past warranty work. We have the diagnostic access and the training to handle most EV and hybrid faults, services and battery issues safely, without the dealer wait and usually at a lower cost. For owners who want an independent they can trust with an expensive electric car, that is exactly what we are here to be.
Here is why EV and hybrid owners bring their cars to us:
Because EV faults range from a simple service to major high-voltage work, honest diagnosis first is the only sensible approach. Send us your car, its year and the symptoms on WhatsApp and we will give you a realistic idea before you come in.
When your car comes in we diagnose the fault safely and confirm the price before any work. Nothing is done until you approve it. We will be straight with you about what we can do in-house and what, if anything, genuinely needs the manufacturer, because with high-voltage systems honesty is safety.
Booking your electric car repair in Dubai is a few simple steps:
We are a multi-brand workshop and handle electric and hybrid vehicles across Japanese, German, British, French and American makes, including Tesla. See the brand you drive:
EV work sits alongside the ordinary electrical system and diagnostics. Related pages:
9, 1st Street, Umm Ramool, Deira, Dubai. A few minutes from Dubai International Airport.
Monday to Saturday, 8:00am – 7:30pm. Closed on Sunday.
To book an electric car repair in Dubai, send us your car, its year and the symptoms on WhatsApp, or use the form on this page. We will come back to you the same day. We will diagnose it safely, tell you plainly what it needs, and quote it before anything starts.
Yes, for electric and hybrid vehicles, from our workshop at 9, 1st Street, Umm Ramool, Deira, a few minutes from Dubai International Airport. We handle high-voltage battery and motor faults, charging problems and EV servicing, working safely on high-voltage systems and quoting before we start.
Yes, both. A pure EV runs on its battery and motor; a hybrid combines an electric system with a petrol engine, so it needs both sides looked after. We cover the high-voltage side and the engine side together, which is an advantage of one workshop that can do both.
Not necessarily. A battery warning or reduced range can be a single module, a cooling problem or the battery management system rather than the whole pack. We diagnose it properly first, because no one should be sold a new battery on a guess, and we tell you what is actually wrong.
The fault can be in the onboard charger, the charge port, the cabling or the car’s software, and sometimes in the charger itself rather than the car. We test the charging system and the car’s response to find where the fault is, so you are not replacing parts because one public charger was the problem.
Yes. They need less engine-related work, but they are heavy and fast, so tyres, brakes and suspension work hard, and they still have a 12-volt battery that fails in the heat, plus battery cooling to maintain. EV and hybrid servicing covers all of that, and it keeps the car reliable.
It is, when done by people equipped and trained for high-voltage systems, which is how we approach it. It is not work to improvise, so where a specific fault needs the manufacturer’s proprietary tools or authorisation we tell you honestly rather than take a risk. That honesty is part of doing it responsibly.
Electric car repair is the high-voltage battery, motor and charging systems on EVs and hybrids. Car electrical repair is the ordinary 12-volt system on any car. They need different tools and training, and each has its own page. We do both, and will point you to the right one.
Yes. We are a multi-brand workshop and handle electric and hybrid vehicles across Japanese, German, British, French and American makes, including Tesla. Tell us your car and we will confirm what we can do in-house and be honest about anything that needs the manufacturer.
For servicing and common repairs, usually yes, once your car is out of warranty. We are an independent workshop, so you avoid the dealer mark-up. For anything that genuinely needs the manufacturer, we will tell you plainly rather than take it on.
It depends on the fault. EV and hybrid servicing is predictable; a charging or component repair is more; high-voltage battery work varies widely. We diagnose first and quote the actual work. Send us your car and the symptoms on WhatsApp for a realistic idea.
Servicing and many charging repairs are often same-day; high-voltage diagnosis and battery work can take longer, and a part ordered in adds time. You get a realistic timeline with your quote and we keep to it, telling you early if it needs the car for longer.
We are open Monday to Saturday, 8am to 7:30pm, closed on Sunday. Message us on WhatsApp at any time and we will reply during working hours with the next step and a time that suits you.